You may be able to restart the download from there.įinally, try logging out of the Store to see if that restarts the download. Delete them, then reboot your Mac and try to download macOS Catalina again.Īnd, if that doesn’t work, try opening the App Store and clicking ‘View My Account’ to see if there is anything in the ‘Unfinished Downloads’ section. If you’re still having problems downloading macOS Catalina, try to find the partially-downloaded macOS 10.15 files and a file named ‘Install macOS 10.15’ on your hard drive. It may also be worth switching from a Wi-Fi connection to an Ethernet cable, to ensure your internet connection is as reliable as possible. If you're running low, open up the Apple menu, click 'About this Mac' then go to Storage > Manage and free up some disk space there.
To make sure you do, open up the Apple menu and click on 'About This Mac.' Select 'Storage' then check to make sure you have enough space on your hard drive.
Typically, a macOS download fails if you do not have enough storage space available on your Mac. Another reason could be that you simply do not have enough space on your computer.
